Les Clefs D'Or
Les Clefs D'Or

It was in 1993 when Les Clefs D’Or Philippines came to light becoming the 29th member of the international organization. The late Andy Pongco made this possible bringing in fellow Filipino concierges, and embodying the vision and credo of the society. This gave him the title of the Godfather of the Philippine concierge. Today, under the leadership of Ms. Mayumi Hayakawa-Marcelo of Fairmont and Raffles, Les Clefs D’Or Philippines is 50 members strong and continuously growing to uphold the principle of the profession for which concierges are known for.

Known for its warm climate and even warmer hospitality, the Philippines is an archipelago of 7,107 islands and is often referred to as the Pearl of the Orient Seas. Our country is proud of its pristine beaches, breath-taking terrains, colourful festivals, sumptuous delicacies, and smiling locals. Whether you immerse yourself to the rich heritage of Cebu, or relax by the fine sands of Boracay, or be captivated by the sunset of Manila Bay, or sing along with the friendly locals, or get a taste of the world renowned lechon, we invite you to our hotels and experience genuine Filipino hospitality.

Les Clefs D’Or Philippines is more than pleased to share our expertise to ensure that your visit is definitely worthwhile and memorable. We love to share with you our hidden gems and see Philippines as you have never seen before.

Please do visit our website and facebook page to learn more about us and feel free to connect with our members who play an essential role in the country’s tourism industry.

We look forward to welcoming you in our hotels. Mabuhay!

Foundation Date


Section President

Mayumi Hayakawa
President / Chief Concierge
Raffles Makati

Section Contact Details

1 Raffles Drive, Makati Avenue, Makati City 1224, Philippines


Member Hotels
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